At KshipExpress, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.
Information We Collect
Personal Information:
- Contact Information: Name, address, email address, phone number.
- Payment Information: Credit card details, billing address.
Kship Information:
- Recipient Details: Name, address, contact number.
- Shipment Details: Package contents, weight, dimensions.
Usage Information:
- Account Details: Username, password, account activity.
- Website Interaction: IP address, browser type, access times, pages viewed.
Media Access and Permissions
Our app may request access to specific photos or videos that you select through your device’s system picker. We only access media files that you explicitly select for upload or sharing within the app. We do not request or maintain broad access to your device’s entire media library.
When you choose to upload a profile picture, document, or other media through our app:
- You will be prompted to select specific files through your device’s system picker.
- We only access the specific files you select.
- We do not store or access your complete media library.
- Your selected media is securely transmitted according to our data handling practices outlined in this policy.
How We Use Your Information
- Process and deliver your shipments.
- Communicate with you regarding your orders.
- Enhance customer service and support.
For Payment Processing:
- Securely process payments for your orders.
- Prevent fraudulent transactions.
For Marketing and Communication:
- Send promotional offers and updates (you can opt-out at any time).
- Conduct surveys and gather feedback to improve our services.
For Legal and Compliance Purposes:
- Comply with legal obligations and regulations.
- Respond to legal requests and prevent harm.
Data Protection
Security Measures:
- We use advanced encryption and secure servers to protect your data.
- Access to personal information is restricted to authorized personnel only.
Data Retention:
- We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Sharing Your Information
Service Providers:
- We may share your information with third-party service providers who assist in delivering our services (e.g., payment processors, shipping carriers).
Legal Requirements:
- We may disclose your information if required by law or to protect our legal rights.
Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Your Rights
Access and Correction:
- You have the right to access and update your personal information.
Data Deletion:
- You can request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out:
- You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Cookies and Tracking Technologies
Cookies:
- We use cookies to enhance your experience on our website. You can control cookie settings through your browser.
Tracking Technologies:
- We use tracking technologies to gather usage data and improve our website functionality.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements for the platform owned by KSHIP EXPRESS. We will notify you of any significant changes and obtain your consent where required.
Deleting Your Account
You can request deletion of your Geo Payments Account at any time by clicking the “Delete Account” button in the app. A confirmation pop-up will appear, and your request will be sent to our admin team for review. After verification, your account will be permanently deleted.
You may also request deletion by emailing us at 'kship support email'.